FAQs
Q1: Which CCTV camera should I choose?
It depends on your usage.
For home and simple monitoring, Wireless / WiFi CCTV is recommended.
For shops, offices, or long-term stable use, IP / PoE CCTV is more suitable.
If you are unsure, feel free to contact us for advice.
Q2: Can I view the CCTV from my mobile phone?
Yes. All our CCTV systems support mobile app viewing on both iOS and Android, allowing you to monitor anytime and anywhere.
Q3: Is installation included?
Installation is not included by default, but we provide professional CCTV installation services upon request.
You may contact us for installation quotation and arrangement.
Q4: Do you provide warranty?
Yes. All products come with local warranty.
Warranty claims are supported locally and handled according to our warranty policy.
Q5: Are the products ready stock?
Yes. Most listed products are ready stock and will be shipped within the same or next working day after order confirmation.
Q6: Is the CCTV suitable for outdoor use?
Yes. We offer outdoor-rated CCTV cameras that are weatherproof and suitable for outdoor environments.
Please check the product description or contact us for confirmation.
Q6: Do I need internet connection to use CCTV?
Internet connection is required for remote viewing via mobile app.
However, the CCTV system can still record normally without internet.
Q7: Can I upgrade or add more cameras later?
Yes. Most systems support future expansion, depending on the recorder model.
Please check with us before purchasing to ensure compatibility.
Q8: What payment methods do you accept?
We accept online banking, credit/debit cards, and other available payment methods displayed at checkout.
